Cracker Barrel hiring Sr. Payroll Coordinator in Lebanon, Tennessee, United States | LinkedIn (2024)

WHY CRACKER BARRELWhat is it like to work at Cracker Barrel? It feels like…

• Care beyond the table – At Cracker Barrel, we are a team. From the moment you join Cracker Barrel, you should feel cared for, confident in your role and like you belong.
• Opportunities to fill your cup – Here at Cracker Barrel, we believe in providing opportunities for growth and development and setting you up for success within our walls and beyond. From day one, you’ll have hands-on, role-specific training and the ability to engage in peer-to-peer learning.
• A warm welcome – For five decades, we have focused on creating a Pleasing People® brand that inspires a “home away from home” feeling for each other and our guests. We work hard to inspire a sense of belonging that continually motivates our teams – from the newest to the most tenured employees.

Serving up the care – and career – you crave. What You'll DoReceives and verifies for accuracy employee personnel and payroll information such as hours worked, insurance, or other deductions to be withheld, and employee social security/identification numbers. Records and enters payroll information or changes affecting net wages, such as exemptions, deductions, etc.. Researches wages computed and corrects errors to ensure accuracy of payroll. Prints and issues payroll checks. Assists with training, supervising, and coordinating activities of the Payroll Coordinators.

Processes store hourly payroll, including store opening trainers, in a timely manner. Manually enters and balances all State sick pay hour requests. Researches and audits for accuracy weekly store payroll transmissions; may require manual submission and retrieval of timecards, hours worked, vacation requests, etc. via fax, telephone, and/or mail. Enters various payroll transactions such as addition/deletion of indirect tips, rehires, terminations in error, etc. Researches and resolves payroll discrepancies (i.e. wrong employee numbers, hours charged to wrong stores, job class, rate of pay, deductions, etc.). Balances trial register with store payroll transmittal incorporating all payroll corrections to include sick pay, back pay, vacation, bonus, borrowed manpower, insufficient/excessive tips, etc. Prints and issues checks. Processes and enters all new store hourly personnel new hire paperwork. Maintains store hourly payroll records for W-2s; processes and issues W-2 forms. Orders stop payments on lost checks; verifies check status with bank to ensure that it has not cleared. Faxes lost check affidavit to employee for completion and processes new check. Collaborates with Accounts Payable to reissue forged checks. Reviews and mails checks returned by the stores. Processes 30-day old checks. Processes unclaimed property. Research requests from legal pertaining to wage discrepancy and process back pay after legal approves. Review state tax forms and update as needed Monitors employee active status and contacts manager after four weeks of inactivity to terminate employee, place on leave, or return to work. Collaborate with Compensation & Benefits and Risk Management on disability/leave issues. Researches and resolves employees' payroll questions and assists employees with Paycard issues, working as a liaison between Skylight/Netspend and the employee Answer live calls from the online wage statement line, return calls from messages left on OLWS voice mailbox, answers via email OLWS email box for resetting passwords so that employees can gain access to their wage statements and W-2s. Take messages from the W-2 voice mail box and email box from employees who want to change their address for the purpose of receiving a W-2 by mail, this requires the coordinator to sign into skylight and print off the w-2 and mail it to the employee. Processes Skyposits requests from the coordinators for CA term pay or back pay requests. Trains new payroll coordinators and assists them with issues/questions.

What You'll NeedExperience and Education

• High School Diploma and 3-5 years Cracker Barrel payroll experience; or equivalent combination of education and experience.

Knowledge And Skills

• Basic knowledge of accounting.
• Strong oral communication skills.
• Strong knowledge of Cracker Barrel payroll systems and departmental operations.
• Strong knowledge of state and federal wage and hour laws, and local, state and federal taxation laws.
• Strong mathematical skills.
• Knowledge of banking procedures regarding direct deposit.
• Auditing skills.
• Proficient computer skills.

Environment and Working Conditions

• Current Work Schedule: Two days in the office required; the remaining three days to be determined based on the needs of the department and the employee. Schedule subject to change.
• The Payroll Coordinator position requires you to work longer hours on Monday & Tuesday (9 – 10 hours); however, you are encouraged to take those hours off Wednesday – Friday by taking a longer lunch or leaving early as long as there is coverage for the phones.

What’s In It For You  

• Compensation: Competitive Salary
• Care for Your Well-being: Medical, Rx, Dental and Vision Benefits on Day 1 | Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
• Growth and Development: Business Resource Groups | Tuition Reimbursem*nt | Professional Development
• Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
• Even More to Look Forward to: 35% Discount on Cracker Barrel Food and Retail items

About UsFor more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It’s something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel. PURSUE THE CAREER YOU CRAVE—APPLY NOW Cracker Barrel is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.