"Unable to validate this serial no. for Adobe Premiere elements 14" (2024)

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"Unable to validate this serial no. for Adobe Prem...

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"Unable to validate this serial no. for Adobe Prem...

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EdwardJohnAllen

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/t5/premiere-elements-discussions/quot-unable-to-validate-this-serial-no-for-adobe-premiere-elements-14-quot/td-p/14625856 May 18, 2024 May 18, 2024

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I have a copy ofAdobe Premiere elements 14that is registeed with Adobe and when it launhes I am inputting the correct serial number BUT I get this message.

I have gone to my Adobe account and deactivated any device that was linked to it previously.

Any idea how I can solve this please?

thanks in advance

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Steve Grisetti

Community Expert ,

/t5/premiere-elements-discussions/quot-unable-to-validate-this-serial-no-for-adobe-premiere-elements-14-quot/m-p/14625874#M49582 May 18, 2024 May 18, 2024

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It's certainly possible Adobe no longer supports the registration on such an old product. Have you contacted Adobe via chat?

Start by going to this page and clicking on the question mark icon on the top right of the page. Select Contact Us and then use the Virtual Assistant that pops up to contact Customer Care.

https://www.adobe.com/home?locale=en

Home | Adobe

adobe.com/home?locale=en

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